Frequently Asked Questions
Everything you need to know about BuffAway's commercial cleaning services, process, and service area.
Licensed & Fully Insured
Liability and workers' comp certificates available on request.
Every Staff Member Vetted
Background checks. No exceptions.
4.9/5 Average Client Rating
Across 200+ Bay Area businesses served.
Satisfaction Guarantee
We make it right within 24 hours.
Yes. Every BuffAway team member completes a background check before working at any client facility. We are fully licensed, bonded, and insured, and certificates are available on request.
We make every effort to assign a consistent crew to your facility. Familiar faces who know your space and standards deliver stronger results with fewer mistakes.
We stand behind every service with a satisfaction guarantee. If anything is missed, contact us within 24 hours and we will return to correct it at no extra charge.
In many cases we can begin service within a few business days of approval. For urgent requests, call us directly and we will do our best to move quickly.
Absolutely. You can add or reduce services, change frequency, or adjust scope as your business needs change.
Yes. We offer green cleaning options using non-toxic, environmentally responsible products for offices, medical spaces, and other sensitive environments.
Pricing depends on square footage, cleaning frequency, the types of spaces being cleaned, and the services included in your program.
We serve businesses throughout the San Francisco Bay Area including San Francisco, Oakland, San Jose, Palo Alto, Mountain View, Santa Clara, Fremont, and Concord.
Still Have Questions?
Our team is happy to answer any questions about our services, process, or service area. Don't hesitate to reach out.